This privacy statement was last changed on January 26, 2024, last checked on January 26, 2024, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://prismatictranslation.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Education information
- Professional or employment-related information
- Employment history
- Audio, electronic, visual, thermal, olfactory, or similar information
Retention period
We determine the retention period according to fixed objective criteria: All files pertaining to projects worked on by the Company, including but not limited to word-processing documents, images, desktop-publishing files, and audio files, are deleted after a period of 5 years after that project has been completed. Email correspondence is deleted after 20 years. Translation memories and term bases are never deleted unless specifically requested by a Data Subject, as defined in the EU General Data Protection Regulation (GDPR), or upon the dissolution of the Company.
1.2 Payments
1.2 Payments
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Geolocation data
- Social Media accounts
- Financial information such as bank account number or credit card number
Retention period
We retain this data upon termination of the service for the following number of months: 60
1.3 Registering an account
1.3 Registering an account
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Professional or employment-related information
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data upon termination of the service for the following number of months: 60
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Photos
- Social Media accounts
- Education information
- Professional or employment-related information
- Employment history
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Audio, electronic, visual, thermal, olfactory, or similar information
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Marital status
- Date of birth
- Sex
- Photos
- Social Media accounts
- A social security number
- A signature
- Physical characteristics or description
- Passport number
- Driver's license
- State identification card number
- Insurance policy number
- Education information
- Professional or employment-related information
- Employment history
- Financial information such as bank account number or credit card number
- Medical information
- Health insurance information
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Biometric information
- Audio, electronic, visual, thermal, olfactory, or similar information
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- Account name or alias
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data upon termination of the service for the following number of months: 120
1.8 To be able to offer personalized products and services
1.8 To be able to offer personalized products and services
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Date of birth
- Photos
- Social Media accounts
- Education information
- Professional or employment-related information
- Employment history
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Audio, electronic, visual, thermal, olfactory, or similar information
Retention period
We retain this data upon termination of the service for the following number of months: 120
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Web traffic analysis
Country or state in which this service provider is located: United States of America
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage.
We have concluded a data processing agreement with Google.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Login Security
- DKIM, SPF, DMARC and other specific DNS settings
- (START)TLS / SSL / DANE Encryption
- Security measures of hardware that contain, or process personal data.
7. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
9.2 Supplements
This section, which supplements the rest of this Privacy Statement, applies to citizens and legal permanent residents of California (CPRA), Colorado (CPA), Connecticut (CTDPA), Nevada (NRS 603A), Utah (UCPA) and Virginia (CDPA)
California
California
Right to know what personal information is being collected about you
A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
- The categories of personal information it has collected about that consumer.
- The categories of sources from which the personal information is collected.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom the business shares personal information.
- The specific pieces of personal information it has collected about that consumer.
The right to know whether personal information is sold or disclosed and to whom
A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
- The categories of personal information that the business collected about the consumer.
- The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
- The categories of personal information that the business disclosed about the consumer for a business purpose.
The Right to equal service and price, even if you exercise your privacy rights
A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
- Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
- Debug to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
- To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
- Comply with a legal obligation.
- Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you. For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Financial incentives
Selling of personal data to third parties
We have not sold consumers’ personal data in the preceding 12 months
We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Marital status
- Date of birth
- Sex
- Photos
- Social Media accounts
- A social security number
- A signature
- Physical characteristics or description
- Passport number
- Driver's license
- State identification card number
- Insurance policy number
- Education information
- Professional or employment-related information
- Employment history
- Financial information such as bank account number or credit card number
- Medical information
- Health insurance information
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- Biometric information
- Audio, electronic, visual, thermal, olfactory, or similar information
Colorado
Colorado
Right to Data Portability
When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you.
Under Colorado law this concerns the following purposes:
- targeted advertising;
- the sale of personal data; or
- profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Connecticut
Connecticut
Right to Data Portability
When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
We are not required to reveal any trade secret.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you.
Under the CTDPA this concerns the following purposes:
- targeted advertising; or
- the sale of personal data; or
- profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Nevada
Nevada
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you.
For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Utah
Utah
Right to Data Portability
When exercising the right to Access personal data, you have the right to obtain the personal data that you previously provided to us as a controller in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you.
Under the UCPA this concerns the following purposes:
- targeted advertising; or
- the sale of personal data.
For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
Virginia
Virginia
Right to Data Portability
When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.
Right to opt-out
You may submit a request directing us not to make certain disclosures of personal information we maintain about you.
Under the CDPA this concerns the following purposes:
- targeted advertising;
- the sale of personal data; or
- profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Prismatic Translation
7901 4th St North, Suite 11642
Saint Petersburg, FL 33702-4305
United States
Website: https://prismatictranslation.com
Email: info@prismatictranslation.com
Toll free phone number: +1-786-708-0274, ext. 1002
Phone number: +1-786-708-0274, ext. 1002
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
iThemes Security
What personal data we collect and why we collect it
Security Logs
Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.Login Device Protection
Suggested text: Session data, such as IP addresses and user agents, are stored to verify that users with the role or higher are logging-in from trusted devices.Who we share your data with
Suggested text: A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy. Suggested text: When logging into this website, users with the role or higher may have their IP address transmitted to MaxMind to provide a rough estimate of their location to help prevent unauthorized access to their account. Read the MaxMind EULA for more details about their service.When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.
This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.